• Novice
  • Aware
  • Competent

Sample TAMP


Attach a foreword which may contain the statement of adoption (or letter), referring to the current TAMP, signed by the business manager (CEO) or higher authority. Updates to the TAMP would normally have an updated, signed foreword.



[Organization] assets comprise a significant amount of our equity. Management of these assets is important to ensure that the assets deliver the desired services to customers and assist in the meeting of our Corporate Plan objectives and strategies.

Our Mission

[Statement] from Corporate Plan


[Statement] from Corporate Plan


[List max. 5 Key Strategies]


Purpose of the TAMP

What is in the TAMP?


This TAMP presents:

  • An overview and nature of our assets
  • Level of service standards, including performance indicators and adopted targets
  • System operation and maintenance strategies and documented procedures
  • Asset renewals strategies, summarizing current condition of assets, overall performance, and how service capacity will be maintained
  • Financial arrangements detailing operations, maintenance and renewals expenditure requirements and sources to sustain adopted service standards for the next 10 years
  • Proposed actions to implement the above operation, maintenance and renewal strategies.

TAMP Objectives

What does this TAMP do?


This TAMP has been prepared in accordance with…….. (administrative guideline) to:

  • Demonstrate [Organization]’s capacity and capability to implement and manage the functional physical, financial and environmental life cycle requirements of its services
  • Meet [list State & Federal compliance requirements]
  • Incorporate strategies and actions (outlined in relevant plan elements) to achieve the stated level of service standards
  • Present financial strategies to implement these various strategies.

Monitoring and Review of the TAMP

  • Who is responsible for keeping the TAMP up to date?
  • How often is the TAMP reviewed?
  • How is it reviewed?


The Total Asset Management Plan and related strategies are reviewed and updated annually by the following senior staff as part of annual report, budget and planning cycles:

[Person(s) responsible]

We will review the Total Asset Management Plan as part of:

  • The annual update of Financial Management Plan each year as part of the annual budget cycle
  • Amendments to the Customer Service Standards or levels of service targets (refer Service Standards)
  • Outcomes of major planning studies.

Business Overview

Our Customers

Table 1 - Customer Profile

Customer Group

Scheme A

Scheme B

Scheme C








.   .   . .


.   .   . .


.   .   . .

Public Space

.   .   . .


.   .   . .


.   .   . .

Our Business

Table 2 - Business Summary

Business Measure


Annual turnover


Total current asset value (WDRV)


Number of Staff


Population served


The Facilities We Manage

Provide a basic description (2 - 4 paragraphs for each facility) of the facility outlining:

  • Its history, its characteristics and its future
  • Current and future loadings and capacity
  • General comment on asset age, condition and performance.
  • What are the future plans for expanding the infrastructure and/or areas serviced?
  • Provide layouts showing key infrastructure (as appendix).

Issues Facing The Business

What are the major issues potentially impacting on service delivery?


Major issues:

  • Changing regulatory environment
  • Increasing standards
  • Aging infrastructure/asset renewal
  • Movement towards programmed maintenance
  • Financial outlook.

Present a brief discussion of the key issues with possible solutions and strategies.


Issue : As assets move through their effective life, the cost of upcoming asset refurbishment and replacement is requiring increasing attention in the annual budgets.

Strategy : We will implement a work order system to record the location of repair work on the assets, their condition and remedial action taken. The work order system will input to a planned maintenance system of inspection, condition assessment, prioritization, scheduling, and recording work done for all assets.

Service Standards

How are the service standard targets developed?


  • Historical performance based on available data
  • Customer requirements
  • Appropriate best-practice industry standards
  • System capacity/capability
  • Design criteria.

Describe how service performance data is collected and reported:

  • Who is responsible for data collection?
  • How is data collected?
  • Who is responsible for data analysis and reporting?
  • How often is performance data monitored?
  • How often is performance data reported?
  • How is customer satisfaction with the service monitored and assessed?
  • What are community’s expectations on consultation and responsiveness to service breakdown?

Asset Evaluation

Briefly discuss the following issues (4-6 paragraphs):

  • Who is responsible for asset data collection?
  • How is physical asset data currently captured and maintained?
  • How is financial asset data currently captured and maintained?
  • How accurate is historical asset data?
  • How and how often is asset condition monitored?
  • What methodology is used to store and analyze physical and financial asset data?

What is the status of current assets' condition? (2-4 paragraphs)

Present a Cost Replacement Profile for each scheme:



Service Demands

Table 5 – Current and Projected Demand

Discuss (1-2 paragraphs) the following:

  • Comment on Growth trends
  • What influences service demand growth and future planning?

Infrastructure Planning and Procurement

  • Who is responsible for infrastructure planning within the organization?
  • Who is responsible for community consultation?
  • How is customer and community consultation undertaken in respect with the infrastructure planning?

Describe the infrastructure planning process:

  • How is planning undertaken? (e.g. ad hoc, regular reviews)
  • How is key-planning documentation maintained?
  • How are design and construction standards been utilized?
  • What is the planning policy used for the service capacity to meet with the service demand as the impact of population growth?
  • How is asset handover procedures been utilized?
  • How is as-constructed asset information acquired and stored?


Issues to be considered:

  • Inadequate financial resources allocated to the infrastructure planning process
  • Insufficient lead time to allow adequate planning
  • Planning based on inaccurate data, resulting in inappropriate infrastructure investment decisions
  • Over-conservative projections, resulting in premature or non-optimal infrastructure investment
  • Underestimation of projections, resulting in deterioration in service levels in the medium to long term
  • Inadequate infrastructure investment
  • Inadequate linkages with other planning initiatives
  • Inadequate community consultation
  • Pressure group action
  • Inappropriate infrastructure planning level (e.g. detailed planning when a feasibility plan would have been more appropriate)
  • Inadequate financial resources to fund desired infrastructure investments.
  • Performance requirements or demand that differ from planned projections
  • Design, construction and operation risks
  • Financial risks
  • Commercial risks
  • Government policy changes
  • Political risks
  • Environmental impacts of construction activities
  • Workplace injuries
  • Poor contractor performance
  • Acquisition of substandard assets.

Operations and Maintenance

Briefly discuss the following points (2-4 paragraphs each):

  • Describe schematic layout of facilities (as appendix)
  • How is facility monitoring and control undertaken?
  • How is system breakdown monitored and managed?
  • How are staffs’ skills maintained?
  • How is training undertaken in regards with:
    • Workplace health and safety?
    • Operations, maintenance and emergency procedures?
    • Induction for new staff?

What is current status of documented operational procedures?

  • Discuss extent and location of documentation of system operations procedures
  • Extent and location of emergency procedures .

Who is responsible for updating and maintaining these procedures?

Financial Management

Prepare 10-year financial statements for each facility including:

  • Income and Expenditures
  • Capital Works and Funding
  • Maintenance/Renewal Works and Funding
  • Balance Sheet
  • Loans and Reserves
  • Debt and Equity statements.

What assumptions are used in preparing this financial analysis?

What are funding sources for asset replacement programs?


Supporting Information, for example:

  • Financial statements (tables) and 10-year projections.



Appendix A – Financial Statements

This includes templates for:








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