Knowledge Management / EDC System

Knowledge Management Systems are designed to:

• Capture all business-critical documentation
• Make it accessible to all staff.

Often web-based, these systems ensure that policy, procedures and specialist systems are always up to date, and can be used by all staff, no matter where they are.

Specialised on-line documentation systems act as a 'directory' of company information.

The key functions and characteristics include:

• Ease of use
• Fast, regardless of location
• Powerful search function
• Links to other corporate systems
• Glossary
• Flexible
• Able to be added to and updated by in-house staff.

Often these systems provide links to tools that assist the user to follow the procedure or policy, eg:

• Links from the organization's Environmental Policy to the Government Guidelines and legislation
• A planning template that needs to be completed as part of the Asset Strategic Planning process.