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Economic Cost Models

Developing Models

The key issues in developing an economic cost model are:

Risk analysis

Risk Analysis must be strictly applied to the model development, and take into account:

  • Pre-event influences
  • Control influences
  • Outcomes or consequences
  • Post-event influences.

Risk Analysis must be applied across all asset groups controlled by the organization, such as dynamic mechanical/electrical and passive civil assets.

Rating system

After developing all the base data influences, controls and outcomes of a failure, a rating system is used by operational staff to score each asset.

It is important that the rating system can be used by staff with basic training because the results will need to be reviewed over the years.

Uniformity of approach and scoring will need to be monitored to ensure the validity of the data.

This can be assisted by the production of training videos, and manuals. Examples of rating scores can be built into the computer system, with photographs, to assist staff to produce uniform ratings.

Economic cost (weighting)

Assumptions or estimates must be made to derive the actual "costs" of the outcomes or consequence of failure.

The direct costs (repair or replace) are relatively easy. It is the indirect costs such as loss of public image, inconvenience to local residents, etc that are difficult to estimate.

Developing a sophisticated database

System failures need to be costed as they occur. This can be done as part of normal activities if a maintenance management system is in place and all costs are attributed to the asset failure.

These then need to be costed on a scale determined by customer expectation surveys.

Cost/benefit ratios are then continually reviewed, and when an adequate return on investment is reached, the works can justifiably be placed on works programs.

Assessment Factors Relevant to The Estimation of Risk Cost

ASSET GROUP

WATER

SEWERAGE

DRAINAGE

Manifestation

Leaks and Bursts

Low Pressure/ Supply Failure

Collapses

Overflows

Collapses

Flooding

Cause

Structural Failure

Inadequate Capacity

Structural Failure

Inadequate Capacity

Structural Failure

Inadequate Capacity

Failure Frequency

Repair History
Pre-emptive Conditions

To get main back in service

LOS<SOS Frequency

Collapse History
Pre-emptive Conditions

Spill Frequency

Collapse History
Pre- emptive Conditions

Flooding Frequency

CONSEQUENCES OF FAILURE

Repair Costs

To get main back in service

To get sewer back in service

To get drain back in service

Consequential
Damages

Road reinstatement, etc.

Road reinstatement, etc.

Road re instatement, property repair etc.

House damages, etc. cleanup

Loss of Amenity

Lost production lost wages

Lost production lost wages

Lost production lost wages

Environ- mental damage

Lost production lost wages

Lost production
lost wages

Goodwill/Image
Costs

Public Image Staff Morale

Customer Satisfaction, Image,
Staff Morale

Public Image Staff Morale

Public Image Staff Morale

Public Image Staff Morale

Public Image
Staff Morale

Social Costs

OH&S, Health of Public, Political flack

OH&S,
Health of Public,
Political flack

O&H,
Health of Public,
Political flack

O&H,
Health of Public,
Political flack

O&H,
Health of Public,
Political flack

O&H,
Health of Public,
Political flack

An Example of A Sophisticated Computerized Economic Model

OUTCOME ANALYSIS

RATING

WEIGHTING ASSUMPTIONS

ECONOMIC COST $x 1000

PRE-EVENT INFLUENCES

Age of Asset

7

Asset Condition

8

Operation History

6

Ground Condition

9

Size of Asset

7

Computer

Modeled

No of Customers Affected

9

CONTROLS:

Redundancy / Backup

0.5

System Monitoring

0.2

Computer

Modeled

System Controls

-1.0

OUTCOMES:

EVENT FAULT TREE:

Minor Fault

Medium Fault

 

 

Computer

Modeled

 

Major Fault

627

740

Catastrophic Fault

 

 

SUB TOTAL RISK COST:   

740

POST-EVENT INFLUENCES:

 

Should not be costed for Risk Costs-
To assist in Failure management plan/ strategies

Current Asset Utilization

 

Weather Conditions

 

Groundwater

 

Note: Figures are example only

Water Industry Failures Weighting of Asset Types/Degrees of Failure

FAILURE MODE

ASSET TYPE

INDIVIDUAL DEGREE OF FAILURE

WEIGHTING FACTOR

ORGANIZATION DEGREE

MINOR

MAJOR

MINOR

MAJOR

Collapse

Drain

7

8

7

8

Condition

Sewer

8

10

10

8

10

Structural

Water

4

6

4

6

Integrity

 

Capacity

Drain

10

8

4

4

3

 

Sewer

7

10

3

4

 

Water

7

6

3

3

Quality

Drain

2

4

3

1

1

 

Sewer

 

Water

7

9

2

3

Service Level

Drain

2

 

Sewer

2

3

0.4

0.6

 

Water

2

2

0.4

0.4

Note: These weightings should be verified by use of customer survey groups.

Sources of cost data

It is absolutely essential that service providers who hold a monopoly start to include the assessment of the impacts of their failures, as though they were operating in a competitive market and fighting for market share and income. Until we measure our failures in terms of their total effect on our customer base, we will not make the right decisions in asset management. Our analysis must include a full commercial assessment of the risks.

A comprehensive economic analysis of the consequences of failure requires full information. In many cases the outcomes can be easily identified, and accurate estimates can be made of their impact and costs. However, it is difficult to estimate the intangible and indirect ancillary costs.

The difficult areas to assess include:

  • Environmental impact
  • Public image of the organization
  • Political sensitivity.

The organization needs to develop a series of assumptions and processes by which it can identify the order of costs of the different failures and use these to drive the economic evaluation of its renewal options.

The sources of data fall into two main categories:

Subjective sources

Subjective data will be derived from:

  • Customer surveys
  • Specialist advisory groups
  • Special interest groups
  • Customers who have experienced failures
  • Customer services staff
  • Failure repair staff.

The organization should include all of these sources to develop assumptions for the valid costs of failure, in terms of the impact on customers, the environment or political scene in general.

Examples of A Public Image Rating System

SCORE RANGE

PUBLIC EXPOSURE

LOSS OF IMAGE VALUE *

0 - 10

Telephone Calls

$2000

10 - 100

Written Complaints

$5000

100 - 400

Suburban/Regional Newspaper

$10 000

300 - 500

Local/Regional Radio News

$15 000

400 - 1000

State Metro Newspapers

$45 000

500 - 1500

State Radio

$60 000

750 - 5000

State Television

$100 000

2000 - 8000

National Radio

$150 000

3000 - 8000

National Newspapers

$200 000

6000 - 20000

National Television

$300 000

* Relates to days in the news

Examples of An Environmental Impact Rating System

RANKING

ENVIRONMENTAL IMPACT

$ IMPACT ON BUSINESS

0

No Impact

0

1

Negligible

<$5 000

2

Marginal — can be reversed with rectification

$20 000

3

Minor — can be reversed easily within 1 year

$40 000

4

Moderate — can be reversed within 1-3 years

$65 000

5

Significant

$100 000

6

Major — can be reversed within 5 years

$200 000

7

Adverse

$350 000

8

Severe

$500 000

9

Severe to Extreme — cannot be fully reversed within 10 years

$750 000

10

Extreme

$1 000 000

Surveys can ask customers and special groups what they would be prepared to pay to avoid the types of failures the organization has experienced or expects to experience as the assets age.

In some cases the data will be quite valid and can be used to assess the ancillary costs.

The problem is that very few people have experienced ageing asset failure and therefore the figures they imagine may differ quite radically from what they might say if they had experienced the failure.

Objective sources

Information may be available on not only the actual costs of failure, but also the number of events that have occurred of this nature and their relative probability. The sources for objective data are:

  • Insurance brokers and underwriters
  • Risk assessors and risk engineers
  • Insurance officers and claims records
  • Legal claims records
  • Workers compensation and occupational health and safety claims
  • Marketing consultants
  • Failure histories and cost records.

These specialist groups can work with the organization to help derive realistic figures for the costs of the consequences of failure and the probability of failure.

Expert advisers may be useful. Better risk assessment and management may have implications for the organization’s insurance policy.

Most large organizations and their underwriters have significant records relating to the:

  • Causes of failure
  • Incidents or events that occurred
  • Losses, damage and costs associated with the failure.

Examples of the type of data recorded in large organizations as incident reports are shown below.

In the municipal sector, claim records provide a valuable source of data. They enable staff to address the key cost centers (or loss centers) for their organization.

Statistics indicate that claims (above and below the organization's excesses) are mainly occurring in the following areas:

Uneven paths

20.0%

Trees and tree limbs

10.5%

Road surface, potholes, etc

9.8%

Roadworks and road repairs

7.6%

Water, flooding, storm, etc

6.1%

Mowers and slashers

5.8%

Watermain breaks

3.0%

Sewer chokes

2.6%

Playground equipment

3.0%

Other miscellaneous

31.6%

Total

100.0%

 

These claims represent 59.8% of all claims notified and 49.3% of the total amount claimed. Damage being claimed by third parties is in relation to:

Personal injury (minor injury)

34.3%

Vehicle damage

32.8%

Building damage

16.1%

Other (miscellaneous

16.8%

Total

100.0%

It is vitally important that the organization develops a uniform and valid economic approach for all their assets and the types of failures of those assets. The integrated approach will affect investment decision making for organizations with a multitude of assets and a multitude of risks.


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