Managing Demand
Within a Strategic Asset Management framework, Demand Management is the active intervention in the service delivery cycle to influence the demand for the service within resource, social and political constraints.
The objectives of Demand Management are to:
- Identify strategies to align demand for a service with an organization's capacity to service the demand
- Enable the staged development of resources to meet forecasts in service demand over time
- Optimize the use of resources
- Stabilize variations in service demand.